Contact Us

Important Customer Notice

Due to an unprecedented surge in orders, our phone lines are currently overwhelmed and have been temporarily suspended. We are actively working on expanding our customer service resources to better support you.

Please rest assured that all orders are still being processed and dispatched as normal — our warehouse remains in full operation. However, we kindly ask for your patience during this busy period.

How to Contact Us:

The best way to get in touch is by emailing us at support@a1techdeals.com with your order number and query.
If you're experiencing issues setting up your device, please email us and we'll respond as soon as possible.

If you are unhappy with the service you have received or if your item has not arrived within 3 days, please submit a complaint via the link below. A member of our management team will investigate your issue promptly.
Your satisfaction is very important to us and remains our top priority.
Submit a complaint: https://a1techdeals.com/pages/complaints

We expect to resume our phone support on Monday, 28th July 2025. Until then, please email us or use the Live Chat feature on our website (email preferred).

Thank you for your understanding and continued support.